First Day Questions

Power Pip Allocation Lockup - Press P to power off weapons, adjust your power pips manually to your desired ratio, and then press P again to turn weapons back on.

Ship come up broken or stuck in floor? - Send the ship down and call back again, if still issue scrap and claim

Overlapping Personal Hangars - If adjacent hangar walls bleed geometry or flash rapidly through your hangar space, exit to the main menu and delete the contents of your local SHADERCACHE directory.

Mission Objectives & Markers (Battaglia) - Do not scan the rocks with your ship until the server officially applies the mission marker over them. Scanning them prematurely before they become marked as active objectives can permanently prevent the contract from completing.

Loss of Mouse & Game Interactivity - CIG notes that standard character repairs will not fix this. Try completely quitting out, verifying your game files through the launcher, and ensuring no background overlays (Discord, GeForce Experience) are capturing your cursor focus.

Persistent Error Codes (19k, 30k, 60029, 64008 - Run ipconfig /flushdns in an administrator command prompt, verify your system clock is automatically synced, and ensure only one instance of the RSI launcher is running. For shard-locks (Error 60029), waiting 10–15 minutes for the backend server to timeout your previous ghost session is often required

Audio Cutouts: - Audio crackling and severe latency in 4.9 are directly tied to sudden VRAM spikes. Lower your Volumetric Clouds and VRAM Usage settings down one tier to stabilize frame pacing and audio sync.

Empty/Missing Freight Elevators: - If cargo hauling contracts fail to spawn boxes or your elevator displays as completely blank, do not abandon the contract. Cycle your client via Alt + F4 or switch server shards—this forces a backend inventory re-sync, which usually spawns the items upon logging back in.

Phantom/Ghost Objects: - If your inventory or hangar becomes filled with unmovable phantom items, clear your local shader cache and restart your game client.

Starmap Framerate Drops - Avoid rapidly spamming the starmap keybind. Giving the UI a second to render fully before clicking layers helps mitigate the stutter.

ASOP Terminal Infinite Loading Wheel - Walk away and find a different terminal console, or log out to the menu and re-enter. Avoid double-clicking the retrieve button.

Still not working? - I know it is crazy, but Alt+F4 to close the program to simular a crash. The game is good at recovery after a crash often fixing many issue. So citizen use this as their first option